During peak season we are often fully booked so we highly recommend ordering all of your stationery at the same time to make sure we
can reserve a slot in our diary for both parts of your order.
You can change your initial order by up to 15% each way
so we only need approximate numbers.
How to Order
Complete the order form and either email it or post it to us with your 50% deposit. If you are emailing the order form to provisionally book a date in our diary then please forward on the signed hard copy also as we need this to proceed with the order.
The deposit can be paid by cheque (made payable to Bubbly Creations) or by PayPal if you wish to pay by card. You do not need an account to pay this way. Please note that e-cheques take 10 working days to clear and goods will only be sent once the funds have cleared.
The Next Step
Once we receive your order form and 50% deposit we will arrange for an order confirmation to be sent. This contains a summary of your order and approximate despatch dates for each part and when we need the information for the second part of your order (if ordered). These dates must be strictly adhered to as we have to consider our other customers. If you are unable to keep to the dates given then we may need to put your order back a few weeks or if it is too close to your wedding we may need to cancel the order.
All guest names, table plans, place card information must be sent electronically
Proofs
We will then send you a set of proofs to approve around 4-6 weeks before your despatch date. This does not include items such as place cards, guest books, table plans etc, only items that need insert text to be approved.
We do our best to make sure that your proofs are accurate, but it is the customers final responsibility to check everything. By signing and returning the proof forms you are agreeing that you have read the proofs and everything is correct and we can proceed with the print run.
We are unable to start your order until we receive the signed proof formsDelivery
All our orders are sent by Royal Mail or Courier and need a signature upon receipt.
Mainland UK Delivery Charges
Small orders up to 2kg are charged at £9.00 per delivery
Large orders over 2kg are charged at £15.00 per delivery
Guest Books, Photo Albums and Keepsake Boxes are charged at £5.00 per item
Table Plans are charged at £10.00
Please contact us for delivery charges to UK islands, Ireland, Scottish Offshore Islands.
Cancelling an Order
In event of an order being cancelled the 50% deposit is non-refundable.
If an order is cancelled after the proofs have been approved or it is less than 6 weeks before your despatch date then we will be unable to offer a refund.
