How soon will my wedding stationery order be shipped?
Once your wedding stationery proof (s) has been signed and received we will start making your order. Please allow 4-6 weeks for delivery from receipt of proof confirmation. Once final payment has been received, your wedding stationery items will be sent to you.
Can I order samples?
Yes, you can order a sample for any of our wedding stationery designs. They are priced at £3.00 or £4.00 each. You can pay for your samples by sending us a cheque to or by paying online through paypal (you do not need a Paypal account to do this). We aim to send out your wedding invitation samples within 10 working days.
How do I pay for the order?
You can either send us a cheque (made payable to Bubbly Creations) or pay through our secure PayPal system where an electronic invoice will be sent to you via email.
What are your delivery charges?
We charge between £5 and £15 delivery for all wedding stationery to UK addresses and £25 for Ireland, Channel Isles and Isle of Man. Table plans are sent separately to the wedding stationery order and there is a £10 delivery charge for this.
Is there a minimum order?
No, you can order as many or as few items as you like.
Can I order future items at a later date?
If you discover that you have not ordered enough wedding stationery then please contact us and we will add the extra items to your order as we will keep all your order details on file.
Can my wedding stationery be made in colours to match my wedding day?
All of our wedding stationery designs come in a variety of colours. However, if you like a wedding stationery design and it is not provided in the correct colour please contact us and we will try to source the correct one for you.
Can the wording be changed on the front of the invitation?
Of course. It is quite a popular request to change 'Wedding Invitation' to the names of the Bride and Groom or the date of your wedding. Just let us know when you order
Do the cards include an envelope and inserts?
Our wedding stationery prices include a matching envelope (or presentation box when stated) and printed inserts for Invitations, Menus, Order of the Day, Order of Service, RSVP cards and Save the Date cards.
When will I need to pay the remainder of the order?
We ask that the final balance is paid before your wedding stationery items are ready to be shipped. We will not send your order until this has been received. We will send an electonic invoice for this by email or you can send the payment by cheque.
What if I am not pleased with my order?
In the unlikely case that you are not pleased with your order, we will only refund if the items are faulty or an error has been made by us. We ask that you approve your personalised wedding stationery before it is made, as refunds after completion of order cannot be given for errors on stationery if they are in line with the signed proof. Refunds are reimbursed minus postage costs.
Can I cancel my order?
If you need to cancel your wedding stationery order you may do so, but once the signed proof has been returned your deposit will be non refundable. If work has commenced then we may need to collect the final payment to cover the costs already incurred.
What do you do with my personal details?
We only collect your personal information for your order. We do not pass our clients' information on to third parties.
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